HIPAA Compliance

Last Updated: March 1, 2025

At Asylum Sports Performance and Recovery, we understand the importance of protecting the privacy and security of your personal health information. We are committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets national standards for the protection of health information. This page outlines how we use and protect your health information when you interact with our services, including the use of the Jane App to securely manage your appointments, patient information, and personal data.

1. HIPAA Compliance Overview

HIPAA is a federal law that mandates how healthcare providers, health plans, and other entities handle the privacy and security of health-related information. As a healthcare provider offering sports performance and recovery services, we are required to protect the confidentiality, integrity, and availability of your health information. This includes safeguarding both physical and electronic health records.

2. Use of the Jane App

To ensure your personal and health information is securely managed, Asylum Sports Performance and Recovery uses the Jane App for scheduling appointments, managing patient data, and communication. The Jane App is a HIPAA-compliant platform designed to protect your privacy and confidentiality.

How Jane App Secures Your Information:

  • Encryption: The Jane App uses encryption to protect your personal health information during transmission over the internet. All data is securely encrypted using industry-standard encryption protocols to ensure that your information remains private and protected.

  • Secure Storage: Patient data stored within the Jane App is kept in secure, HIPAA-compliant data centers. Jane’s infrastructure is designed to protect data against unauthorized access and breaches.

  • Access Control: Only authorized personnel within Asylum Sports Performance and Recovery, who are involved in providing care, will have access to your health information. Each member of our staff who accesses patient data is trained on HIPAA compliance and the importance of safeguarding your personal health information.

  • Audit Trails: The Jane App maintains detailed logs of who accesses your information, what information is accessed, and when it is accessed. This allows us to monitor and track access to your health information, ensuring transparency and accountability.

3. How We Use Your Information

Asylum Sports Performance and Recovery collects and uses your personal health information for the following purposes:

  • Scheduling and Appointments: Your personal and medical information is used to schedule and confirm appointments, and to communicate with you about your treatment plans.

  • Treatment and Services: Your information is used by our healthcare professionals to deliver tailored sports performance and recovery services based on your specific needs.

  • Communication: We may contact you via email, text, or phone to remind you of upcoming appointments or follow up on your treatment.

4. Patient Rights and Access to Information

As a patient of Asylum Sports Performance and Recovery, you have the right to:

  • Request Access: You may request access to the health information we have about you at any time. You are entitled to receive a copy of your health records promptly, per applicable laws.

  • Request Corrections: If you believe any information we have is incorrect or incomplete, you have the right to request corrections to your health records.

  • Request Restrictions: You can request restrictions on how your health information is used or disclosed, but please note that we may not be able to honor all restrictions, depending on the situation.

  • Opt-out of Communication: You have the right to opt-out of certain communication methods, such as email or text reminders, and to request alternative ways to be contacted.

  • Confidentiality: Your information will be kept confidential and will not be shared with unauthorized individuals or entities. We will never use or disclose your health information without your consent, except as required or permitted by law.

5. How We Protect Your Information

We are committed to using reasonable administrative, physical, and technical safeguards to ensure the protection of your health information:

  • Administrative Safeguards: We train all our staff members on HIPAA compliance, confidentiality, and security practices. We have procedures in place to ensure the proper handling of your information.

  • Physical Safeguards: We limit physical access to patient records and ensure that our facilities are secure. Access to patient information is restricted to authorized personnel only.

  • Technical Safeguards: We use secure systems, such as the Jane App, that employ advanced encryption and access control measures to protect your data. All patient records are stored securely and accessible only by authorized users.

6. Data Retention

We retain your health information for the period required by law and per our internal policies. Once your information is no longer required, we will securely dispose of it, ensuring that it is destroyed and cannot be accessed or reconstructed.

7. Reporting and Addressing Breaches

In the unlikely event of a data breach or unauthorized access to your health information, we are committed to notifying you as soon as possible per HIPAA regulations. We will provide details of the breach and any steps taken to mitigate potential risks.

8. Your Consent

By using our services and interacting with our website, you consent to the collection, use, and disclosure of your personal health information as described in this HIPAA Compliance page and our Privacy Policy. You acknowledge that you have been informed of how your information is protected and used in compliance with HIPAA regulations.

9. Contact Us

If you have any questions or concerns about our HIPAA Compliance practices, how we secure your information, or if you need to request access to or corrections to your health information, please contact us: